Questions people actually ask before joining
Do I need to be fit already to start?
No. The movement screen on day one is specifically designed to find out where you are starting from, not to test whether you are ready. We have had members join who had not trained in a decade. The programming scales to the individual within the group, and the coach adjusts loads and movements in real time.
How do I pay and can I pause my membership?
Membership is billed monthly by direct debit on the first of each month. We do not offer pauses as a standard option, but if you are dealing with an injury or a life event, get in touch and we will work something out. We have done it before and we are not rigid about it.
What happens if I need to cancel a session I have booked?
Cancel at least four hours before the session and the spot goes back into the pool for other members. Cancel with less than four hours notice and it counts as a attended session for billing purposes. We cap groups at 8, so late cancellations genuinely affect other people who might have wanted the spot.